Error about opening Synapse Studio - Failed to load one or more resources due to no access, error code 403

Question

Error about opening Synapse Studio - Failed to load one or more resources due to no access, error code 403

pmscorca 1,052

Hi,

for an existing Synapse Analytics workspace my user is a member of a group having the contributor role (verifying the Access control).

When I try to open Synapse Studio I can see this error:

User's image

Inside Synapse Studio, Manage hub, Access control, I've tried to add my user as a Synapse administrator but unsuccessfully.

Moreover, for the Networking of the workspace I can see these settings:

User's image

with the IP of my machine.

Any suggests to me in order to solve this issue? Thanks

Smaran Thoomu 25,345 Reputation points Microsoft External Staff Moderator

2024-01-23T06:17:11.1233333+00:00

@pmscorca Following up to see if the below answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

1 answer

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Smaran Thoomu 25,345 Reputation points Microsoft External Staff Moderator

2024-01-23T06:17:11.1233333+00:00

@pmscorca Following up to see if the below answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 1

Smaran Thoomu 25,345 Microsoft External Staff Moderator

Hi @pmscorca

Thank you for reaching out to us regarding the issue you are facing while opening Synapse Studio. Based on the information you have provided, it seems that you are getting an error message "Failed to load one or more resources due to no access, error code 403" while opening Synapse Studio.

This could be an intermittent issue while opening synapse workspace.

Could you please confirm the permission on the Synapse workspace which you are trying to login?

enter image description here

Make sure you have required permissions to access workspace:

From Azure Portal under Synapse Workspace, user needs to have Owner/Contributor permission.
From Azure Portal under Synapse Workspace, user needs to enable correct IP address under firewall settings.

Option1: Try to manually login by going to the https://web.azuresynapse.net and sign into your workspace. enter image description here

For more information, refer to the Open Synapse Studio

Option2: You please try the below:

Clear “Cookies and Cached data” of your browser.
Private Mode (New InPrivate Window).
Try in different browser.

In case you still see the error then you need to access to the Synapse workspace and under the Security tab you need to click on it and add the range of IP addresses that will have access to the instance.

Hope this helps. Do let us know if you any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

pmscorca 1,052 Reputation points

2024-01-02T22:41:37.44+00:00

Hi @Smaran Thoomu , thanks for your reply.

I've already seen your suggestions taken from another post. Moreover, I've said that my user is a member of a contributor (not owner) group for the workspace and I've reported that all IPs are enabled under firewall settings.

I've tried the Option 1 but unsuccessfully; about the Option 2, I've tried to open Synapse Studio also from an Azure virtual machine but unsuccessfully.

I cannot to add my user as a Synapse administrator
Smaran Thoomu 25,345 Reputation points Microsoft External Staff Moderator

2024-01-03T07:29:44.3066667+00:00

Hi @pmscorca
Thank you for providing additional information about your issue. Before we proceed, can you please confirm your role in the workspace? This information can help us determine if you have the necessary permissions to perform the required actions in the workspace.
pmscorca 1,052 Reputation points

2024-01-03T08:01:35.26+00:00

My role in the workspace is only contributor one.
Smaran Thoomu 25,345 Reputation points Microsoft External Staff Moderator

2024-01-03T17:01:21.16+00:00

Hi @pmscorca
Thank you for confirming your role in the workspace. As a contributor, you do have permission to assign other users to the Azure Synapse workspace. As per the document you can refer this.

Administrator/Owner role have full control over the Synapse workspace and its resources and can assign specific roles to the workspace.
As a Synapse Administrator, users have the ability to manage Synapse-specific resources such as SQL pools, Spark pools, and integration runtimes. They can also assign roles to users and groups, and manage access to the Synapse workspace and its resources.

It's important to note that the Synapse Administrator role is a higher-level role than the Contributor role. Therefore, users with the Synapse Administrator role can assign roles to users and groups that are lower than or equal to their own role. For example, a Synapse Administrator can assign the Contributor role to a user but cannot assign the Owner role.

I hope this helps. Let me know if you have any further questions.

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Error about opening Synapse Studio - Failed to load one or more resources due to no access, error code 403

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