Azure ADB2C MFA OTP SMS not received when running the user flows

Nilima Sahu 0 Reputation points
2024-01-03T12:04:01.2333333+00:00

We are using Azure ADB2C user flows with MFA for sign in to our application. Suddenly users are complaining that they are not receiving the OTP in their email addresses.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,834 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Givary-MSFT 34,866 Reputation points Microsoft Employee
    2024-01-04T03:58:06.5666667+00:00

    @Nilima Sahu Thank you for reaching out to us, many customers have reported the same yesterday, our engineering team identified the cause and fixed it at earliest. let me know if the issue still persists.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.