Microsoft connected cache for ISP Cache node showing "never phoned home" as status in azure portal.
Hi Team,
First thing is kindly pardon me as I could not find the correct tag for my question.
I kindly need your help with "microsoft connected cache for isp". I have followed all steps as outlined in the official microsoft documentation and done with the entire installation and provisioning including creation of the cache node in the azure portal. Everything on the cache node(my ubuntu VM) seems fine when I ssh into it as you can see below results when I run the iotedge list command.
aaa@bbbsrvr:~# iotedge list
NAME STATUS DESCRIPTION
MCC running Up a month
edgeAgent running Up a month
edgeHub running Up a month
Sadly, in the azure portal, the status of the cache node shows "never phoned home". Also, under monitoring tab, the healthy nodes count is 0, and the unhealthy nodes count is also zero. I have tried looking online for fixes, but they all take me back to the installation and provisioning which I am done with.
Any insights will be greatly appreciated