Unable to start the Cloud Shell. Take a look at the troubleshooting guide.

Question

Unable to start the Cloud Shell. Take a look at the troubleshooting guide.

Satish Kumar 0

I am getting the follow error

Unable to start the Cloud Shell. Take a look at the troubleshooting guide.

Tried following the steps listed in troubleshooting guide both on Edge and Chrome without any luck.

Can someone please help?

1 answer

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Answer 1

Silvia Wibowo 6,071 Microsoft Employee Volunteer Moderator

Hi @Satish Kumar , I understand that you got error message "Unable to start the Cloud Shell". You've followed cookie setting in the troubleshooting guide but it didn't help.

Please note that CloudShell will create 3 new resources for you: resource group, storage account, file share in the storage account. Depending how you request for CloudShell, you may get "Advanced" option to enable you choose for existing resource group/storage account/fileshare. Be aware of supported storage region for CloudShell.

Since you can't start CloudShell, possibilities:

Your Azure user don't have enough permission to create any of the 3 required new resources.
There are Azure Policies applied to prevent you from creating resources in non designated regions - please request your Azure admin to add one of the supported storage regions for CloudShell to be allowed in the Azure Policy.
There are Azure Policies applied to prevent you from creating resource without mandatory tags - since CloudShell resources are created automatically, it will not have the mandatory tags.

Please accept an answer if correct. Original posters help the community find answers faster by identifying the correct answer. Here is how.

AmaranS 7,280 Reputation points Microsoft External Staff

2024-01-04T01:19:57.45+00:00

Hi Satish Kumar,

As mentioned in this doc -Troubleshooting common training issues in Microsoft Learn

You need to have third-party cookies enabled in your browser.

Take a look at the suggestions outlined for other browser (that you're using), to enable them.

Edge - go to Settings > Privacy and Security > Cookies > Don't block cookies.
Firefox - go to Tools > Options > Privacy > Accept Third-party Cookies

If you haven't done this already, try clearing your browser's cache/cookies, or sign-in with an incognito window.
Kindly let us know, how it goes, I'll follow-up with you further.

Azure Cloud Shell needs access to manage resources. Access is provided through namespaces that must be registered to your subscription. If you are using the sandbox, make sure you activate the Sandbox. Follow this Link https://learn.microsoft.com/en-us/azure/cloud-shell/get-started?tabs=azurecli

If you are still experiencing the problem, please inform us. We are happy to help you.
AmaranS 7,280 Reputation points Microsoft External Staff

2024-01-05T00:47:34.5966667+00:00

Hi Satish Kumar,

Just checking in to see if you had got a chance to see the previous response by @Silvia Wibowo . To benefit the community, find the right answers, please do mark the post which was helpful by clicking on Accept Answer.

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.
AmaranS 7,280 Reputation points Microsoft External Staff

2024-01-06T02:41:36.1666667+00:00

Hi Satish Kumar,

Just checking in to see if you had got a chance to see the previous response by @Silvia Wibowo . To benefit the community, find the right answers, please do mark the post which was helpful by clicking on Accept Answer.

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.
AmaranS 7,280 Reputation points Microsoft External Staff

2024-01-07T03:00:43.0833333+00:00

Hi Satish Kumar,

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.
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Unable to start the Cloud Shell. Take a look at the troubleshooting guide.

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