Why are only a few sync. field from appointment CE - Outlook visible in outlook.

Kathy Debosschere 0 Reputation points
2024-01-05T12:43:15.8666667+00:00

These field are synchronised but most of them or not visible in my agenda in Outlook, regarding for example. How can I make them visible? thank you for your helpUser's image

Outlook
Outlook
A family of Microsoft email and calendar products.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 25,366 Reputation points Microsoft Vendor
    2024-01-08T02:59:31.1566667+00:00

    Hi @Kathy Debosschere ,

    Welcome to our forum!

    Based on my research, i found that the Attachment field is not synced by default. More information: What fields can be synchronized with Outlook?

    User's image

    It's suggested that you could refer to the following article to enable it to sync: Set synchronization direction in Dynamics 365 Customer Engagement (on-premises).

    Hope the above help! If it doesn't help, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested that you could post your case in dedicated forum for Dynamics for more professional suggestions. Thanks for your understanding and support!


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