TEAMS: I lost all my customized tabs in the channel

Question

On Macbook I cant see the top pinned tabs in my channel.

The other members of the channel see it as usual. I tried to restart the app, the macbook, but it didnt resolve the problem.

I am wondering if it is some update problem or something went wrong on my side.

Thank you
Anna

Answer 1

Hi Anna,

Have you tried to logout and log back in to teams ?

Thanks

Answer 2

You might find this link useful

https://blog.hametbenoit.info/2018/03/05/teams-you-can-recover-deleted-channel-from-teams/

Answer 3

Hi,

thank you for quick answer. Logout and login didn´t help. But your reply helped me with the idea to unistall the app.

Now it is fixed.

Thank you for your time
Anna

Answer 4

Hi Martoinette,

sadly the problem appiered again.

Tabs dissappeard in one channel, TEAMS is showing to be without internet connection (all the other apps are connected perfectly) and only one user is having this problem.

The link you send me is not really hepfull, because the problem is not deleted group. Still thank you for the link, its nice to know, that we can use group recovery if needed.

It is not quite possible to reinstall the app every second day, do you have any idea what can be the problem?

Thank you
Anna

Answer 5

Hi AnnaKovakov-9710,

Does anyone else have the same issue?

Does this issue only happen on Mac client?

To exclude the impact of account, it recommends you try other client, such as windows desktop client, Teams web app, to check if the tabs still exist.

Besides, check your network. If you use VPN, please disable it and try again.