Failed to check balance of Azure for Students Subscription

Question

I’m using azure for students, but I failed to check my remaining credit of it. At https://www.microsoftazuresponsorships.com/balance it told me “This account does not have an active Sponsorship.”. I’m sure I’ve signed in the correct account. If I have to make up the usage portion of my excess credit(if it really happened)?

Answer 1

Hi Izumi Sucrose,

Welcome to Microsoft QnA!.

Depending on the resources you deployed, $100 can go quickly. It's best to leverage the free offerings. If you need further assistance, please consider creating an Azure Billing support request by following these steps: ...

1. Sign into the Azure portal.
2. Search for "Help + support" in the search bar.
3. Select "Help + support" from the search results.
4. Select "New support request".
5. Select "Billing" as the issue type.
6. Fill out the required information and submit the request.

Best regards,

Chakravarthi Rangarajan Bhargavi

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