rror message: endpoints_resolution_error: Error: could not resolve endpoints.

Bład rejestracji 0 Reputation points
2024-01-07T20:12:39.95+00:00

I tried to register new account on azure platform and I get

Sign-in failed

Error code: endpoints_resolution_error

Error message: endpoints_resolution_error: Error: could not resolve endpoints. Please check network and try again. Detail: ClientConfigurationError: untrusted_authority: The provided authority is not a trusted authority. Please include this authority in the knownAuthorities config parameter.

despite that I had confirmed my identity using cell hpne number and card verification. All I can get now is this error that disallows me to do anything on my account. But I have also received confirmation email to Explore Azure which I cannot do this due to this error. What's even more strange is that using https://login.microsoftonline.com/error?code=endpoints_resolution_error it says that Code not found.

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  1. ajkuma 28,036 Reputation points Microsoft Employee Moderator
    2024-01-08T15:29:04.9033333+00:00

    @Bład rejestracji , Thanks for posting this question.

    You may file a (free) support ticket with our Azure subscription support team to receive swift and focused assistance on Azure subscription related issues.

    You need to create an Azure support request. Select Subscription Management for the issue type.

    --Also, Checkout this FAQ:  How do I submit a support request if I can't sign in to the Azure portal?
    --Call the customer service number for your country/region.

    To may try the following steps in the interim, if you haven’t tried this already:

    1.login to browser InPrivate window or Incognito mode and see how it goes Or test this on a different browser.

    2.If you have any adware, disable the extension and see if it works fine.

    3.You may consider to sign-up from a different system/network.

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