How to cancel microsoft teams essentials without a microsoft company account

Question

I have Microsoft Teams Essentials account that has never worked because I am a freelance teacher with a tiny two person company and I don't have a company domain. I would like to cancel this subscription because I get no benefit from it and pay for nothing on a monthly basis. I cannot access my account because I do not have a company microsoft account which I am told by microsoft I need to use for this purpose. Please help.

Answer 1

Hi,

If you have access to the tenant you can cancel the subscription that you are charged with and after cooling period the data and tenant info will be deleted. If you still have issues or need clarification you need to contact the support desk for further details and payments.

Hope this helps.

JS

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