Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,946 questions
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I have upgraded my iphone and now my authenticator app is not working. Microsoft suggests entering the 6 digit code on the app into the microsoft account page but the code on authenticator is 8 digits long, is anyone able to give me some advice?
Hi @Lisa Woods
You can ask your administrator with Global admin account to reset your Entra ID account and let you re-register using Microsoft Authenticator on your phone as mentioned in the screenshot below:
Please don't forget to accept helpful answer