How to regain access to Authenticator app

Question

I recently got a new phone and completely forgot about Authenticator. I have tried logging into my account on my new phone but it says it requires a sign in approval on the Authenticator app. Of course I can’t access the app to approve so what else can I do? I don’t have a cloud backup so is there no other way to recover?

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

I hope this video can help you:

https://www.youtube.com/watch?v=dRHoId0-8qA

or this article

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

In the absence of a backup for restoration, the sole recourse is to utilize the account recovery methods provided by each service provider. The Microsoft Authenticator functions solely as a code generator.

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