Microsoft authenticator

perla faragallah 0 Reputation points
2024-01-11T21:42:13.4366667+00:00

I got a new phone because my old phone completely broke and i had all my school log ins on the app and now the new phone will not let me add anything because it keeps sending me numbers to put into the app although i cant because it is not letting me add it to begin with so iam assuming it is sending it to the old app, or it asks for a QR code that i dont have access to.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Thameur-BOURBITA 35,511 Reputation points
    2024-01-11T21:47:09.2066667+00:00

    Hi @perla faragallah

    If you can't restore the authenticator, you'll have to attempt account recovery of each of the configured accounts. If you didn't, you'll have to contact the support about their account recovery process when the authenticator has been lost.


    Please don't forget to accept helpful answer

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