How to change the profile name from number to my real name

40193588 25 Reputation points
2024-01-12T13:59:21.3766667+00:00

Hi, I received a Microsoft certification today. On my certification page I see my profile number. I tried to change the number to my real name, via "EDIT DISPLAY NAME" button twice, but it was again reset to number, and I get the following message by attempting to change the name each time: "Violation detected Content highlighted in red has been reset due to a violation of our Terms of Use. The content was manually reported or identified through automated detection before action was taken. Please refer to our Terms of Use for more information. You can still change these fields, and the content will be reviewed again." Could you please tell me, how to change number on the certification to my real name and solve this problem? Thanks for your help in advance

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  1. VarunTha 12,345 Reputation points Microsoft Vendor
    2024-01-12T14:02:27.34+00:00

    Hi Hassan Bakhshaee,

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams/Learn is currently not supported in the Q&A forums.

    You might find assistance from the following links:

    Microsoft Training & Certification is backed by their dedicated forums, where you can ask questions by selecting "Get Started" -> "Ask a Question," or by choosing "Ask a new question >." Learn/Cert Moderators will be available to assist you.

    Microsoft Training Support Forum: https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

    Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

    Microsoft Certification - Missing Badge/Sharing:https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges

    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    The Certifications tab has been relocated under Credentials. You can access your Certifications tab directly via the following link: https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

    Under each certification, select "View certification details," then click the Print button above your certificate. Choose "Save as PDF" and, under More settings, uncheck Headers and footers, etc.  

    Pearson VUE Support:

    Pearson VUE - Customer Service:https://home.pearsonvue.com/Test-takers/Customer-service.aspx

    Pearson VUE - Chat:https://home.pearsonvue.com/microsoft/contact

    Please don't forget to Accept helpful answer and close this thread.

    Thank you.


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