Delete an organisation because it was created accidently

Per Nothagen 0

My domain, nothagen.se, has accidentally been registered as an organisation in the Microsoft 365/Asure system. This is causing that I can not use any of the email addresses within this domain when I am invited to Microsoft Teams from different organisations since it is considered a school or business account. But I am not an organisation. I am just me, a person with a domain name registered to me personally. How can I remove the organisation nothagen.se? I have no clue what kind of organisation it is (managed or un-managed for example) and who is or who can become administrator. The organisation might have been created when I once verified my self as the owner of domain with the intension to be able to edit some account information to be able to differentiate different logins with the same email address. I have tried to find an answer on the web but since this happened without my control I do not have answers to all the ifs in those answers.

William Peter 5 Reputation points

2024-01-17T04:30:44.0433333+00:00

Contact Microsoft Support to address the issue of your domain (nothagen.se) being mistakenly registered as an organization in Microsoft 365/Azure. Provide ownership verification, clarify your intentions as an individual user, and seek assistance in correcting the account type associated with your domain. Confirm and update admin access if necessary.
JimmyYang-MSFT 56,491 Reputation points Microsoft Vendor

2024-01-17T09:40:01.3766667+00:00

@Per Nothagen I'm sorry to hear that you're having trouble with your Microsoft 365/Azure account. Since I don't have access to your specific account information, I can only provide general guidance.

First, you can try contacting Microsoft support for assistance with removing the organization associated with your domain. They should be able to help you identify who the current administrator is and provide guidance on how to remove the organization from your account.

Alternatively, you can try logging in to your Microsoft 365/Azure account and navigating to the "Domains" section of the admin center. From there, you should be able to see a list of all the domains associated with your account, including the one that is causing the issue. You may be able to remove the organization from this section of the admin center.

If neither of these options work, you may need to consider transferring your domain to a different registrar or hosting provider that does not have this issue. However, this may not be a practical solution if you have already established a significant online presence with your current domain.
JimmyYang-MSFT 56,491 Reputation points Microsoft Vendor

2024-01-24T07:38:43.1033333+00:00

@Per Nothagen It has been a while, how is everything going? If you have any update about this issue, please feel free to post back.
Per Nothagen 0 Reputation points

2024-01-25T08:14:19.9633333+00:00

I have been to busy to work much with this but will do another attempt today. I have done a few attempts to find out how to contact Microsoft support, since that according to the answers seems to be the solution, but I end up jumping between pages with different help-your-self service which gives no solution. I am not a paying Microsoft customer (except Windows OEM licenses) so I have no established entry to support. I also found some Azure administration pages but found no way there to "disconnect" my domain, neither to change the type.
Per Nothagen 0 Reputation points

2024-01-25T08:21:45.7166667+00:00

I have now finally found an entry to Microsoft support where I can present my problem and this morning I got a reply where they asked for more information so hopefully the problem will get solved soon. I get back later about how they solved it.

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Delete an organisation because it was created accidently

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