Support request for suspicious activity on my Microsoft account (Abusive billing: 155,599.37 USD)

Jessy MIHINDOU 0 Reputation points
2024-01-17T04:17:14.5133333+00:00

Dear Microsoft Support, I am writing to request assistance with my Microsoft account. Recently, I noticed suspicious activity on my account, including the creation of several resource groups that I did not initiate. I received a bill for $155,599.37, which is unusual for my typical usage. When I checked my account, I discovered that around ten resource groups had been created without my consent. I immediately deleted these groups, but new groups were created shortly after. I am concerned that my account may have been compromised and used for unauthorized purposes. I would greatly appreciate your help in investigating this matter. I want to understand how these resource groups were created and how I can secure my account to avoid incidents like this in the future. Thank you in advance for your help and I look forward to your response. Sincerely, Jessy MIHINDOU Capture d'écran 2024-01-14 024202

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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SwathiDhanwada-MSFT 18,886 Reputation points
    2024-01-17T05:45:43.8466667+00:00

    jessy Mihindou Thanks for reaching out. Regrettably, inquiries pertaining to billing information cannot be addressed on community forums. All Azure customers have access to billing and subscription management support. Kindly contact our support team for assistance by creating support ticket.

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