I was removed from the exam on PearsonVUE because I used a Sudanese passport

Satti Sharafeldeen 0 Reputation points
2024-01-17T09:45:40.0333333+00:00

Hi, I paid and registered for Exam PL-300: Microsoft Power BI Data Analyst and I was due to take the exam today morning 09:45. When I was doing the check-in process before the exam I kept getting removed because I used my Sudanese passport as my ID. Sudan is no longer sanctioned why was I blocked by the PearsonVUE system? I studied and prepared for this exam for months and now I am unable to take it. My Sudanese passport is the only valid ID I currently have, all my other non-Sudanese IDs have expired. I am not currently in Sudan and I am not staying in a sanction country. Please support me. Thank you.

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  1. Azar 26,185 Reputation points MVP
    2024-01-17T09:52:22.62+00:00

    Hi Satti Sharafeldeen Thanks for the question but Certifications are not supported on Q&A forums. I'd try asking for assistance with certifications and transcripts in dedicated forums here. Ask A Question Learn / Cert Moderators will help you from there. Follow the below link and ask the question about the issue you are facing.

    Cert Moderators will help you from there.

    https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=true&page=1

    If you find this helpful Kindly accept this answer to close this thread thanks much


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