Microsoft Partner Center | Other
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Windows App store submission stuck on the pre-processing step
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Manish Kumar
0
Reputation points
Hello, My App seems to be stuck in the pre-processing step for around 10 hrs when in the past it used to get to fully published within 3-4 hours. Is there a backlog or something else that can explain the recent delay? Just wanted to flag this issue.
Microsoft Partner Center | Other
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Junjie Zhu - MSFT 21,746 Reputation points2024-01-22T09:15:33.31+00:00 Hi @Manish Kumar ,
Welcome to Microsoft Q&A!
Please open a free support ticket here: Contact Us. Go to Contact us tab, find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.
Thank you.
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