Can't set up outlook email on my new phone

Maria Wagner 0 Reputation points
2024-01-21T20:58:59.9833333+00:00

I just bought a new phone yesterday and am trying to add my outlook email to my outlook app. This is the error message I get: Correlation Id: 0652f600-3b18-4c0e-ba27-7f1f80307b70 Timestamp: 2024-01-21T20:50:24.000Z DPTI: 1ea5b4afd758135e Error Tag: 9n156 Error Code: 0

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. SokiGuo-MSFT 30,281 Reputation points Microsoft Vendor
    2024-01-22T08:28:10.91+00:00

    Hi @Maria Wagner

    Welcome to our forum!

    Looks like the issue is more related to Outlook for mobile. Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.


    Based on my search, here are a few similar threads you can refer to:

    Can't add my email to outlook - Microsoft Community.

    Error received when logging into Outlook app on Android - Microsoft Community.

    I am getting android error: Correlation Id: - Microsoft Community


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