I need to reschedule an exam

Dom 20 Reputation points
2024-01-22T15:32:59.4266667+00:00

I had an exam scheduled through Pearson VUE at a local testing. Due to snow, the testing facility was closed and I received an email with a case ID stating I could reschedule my exam. I tried rescheduling my exam through Person VUE but the exam does not show in the programs list for their centers. I tried rescheduling through my Microsoft Learn profile but I do not have a link showing under my "Credentials". I tried scheduling a new exam but the system still has a reserved exam for me. How do I reschedule my exam?

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Accepted answer
  1. TP 103.7K Reputation points
    2024-01-22T15:53:19.1966667+00:00

    Hi,

    You may contact Pearson VUE customer support to reschedule:

    https://home.pearsonvue.com/microsoft/contact

    Please click Accept Answer and upvote if above was useful.

    Thanks.

    -TP

    1 person found this answer helpful.

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