Windows/Security updates not showing in software center

Question

Hello Team,
We have deployed last month windows updates to the production servers in our infra through ADR. We have a patching collection contains 170 servers. In that, update successfuly installed on 169 servers but only one server we are facing the issue. It is Server 2012 R2 and it was installed the last update on 2021 after that the server is not installed any update but the applications are installing on the same server. When i was checked in software centre i can able to see the applications but unable to see the Updates in software centre. SCCM Client repaired and re-installed but no luck still same issue. Attached logs below for your reference. Please suggest

UpdateHandler.log:-
<![LOG[Job error (0x80240438) received for assignment ({60568c6e-788a-4ae9-9b4c-7638382fa2ea}) action]LOG]!><time="09:59:27.353+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="3" thread="10168" file="updatesassignment.cpp:2367">
<![LOG[Updates will not be made available]LOG]!><time="09:59:27.353+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="2" thread="10168" file="updatesassignment.cpp:2369">
<![LOG[CUpdatesAssignment::RaiseStateMessage, ulMessageId = -1073730068]LOG]!><time="09:59:27.354+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="1" thread="10168" file="updatesassignment.cpp:3660">
<![LOG[CUpdatesAssignment::RaiseStateMessage, hrError = -2145123272]LOG]!><time="09:59:27.354+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="1" thread="10168" file="updatesassignment.cpp:3664">
<![LOG[Raised assignment (TopicID) ({60568c6e-788a-4ae9-9b4c-7638382fa2ea}) state message successfully. TopicType = Evaluate, StateId = 3, StateName = ASSIGNMENT_EVALUATE_FAILED, StateCriticality = 1]LOG]!><time="09:59:27.371+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="1" thread="10168" file="updatesassignment.cpp:3691">
<![LOG[Job error (0x80240438) received for assignment ({47928bba-abc6-4436-a837-acd7a0909c8a}) action]LOG]!><time="09:59:39.750+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="3" thread="5340" file="updatesassignment.cpp:2367">
<![LOG[Updates will not be made available]LOG]!><time="09:59:39.750+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="2" thread="5340" file="updatesassignment.cpp:2369">
<![LOG[CUpdatesAssignment::RaiseStateMessage, ulMessageId = -1073730068]LOG]!><time="09:59:39.750+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="1" thread="5340" file="updatesassignment.cpp:3660">
<![LOG[CUpdatesAssignment::RaiseStateMessage, hrError = -2145123272]LOG]!><time="09:59:39.750+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="1" thread="5340" file="updatesassignment.cpp:3664">
<![LOG[Raised assignment (TopicID) ({47928bba-abc6-4436-a837-acd7a0909c8a}) state message successfully. TopicType = Evaluate, StateId = 3, StateName = ASSIGNMENT_EVALUATE_FAILED, StateCriticality = 1]LOG]!><time="09:59:39.769+300" date="12-28-2023" component="UpdatesDeploymentAgent" context="" type="1" thread="5340" file="updatesassignment.cpp:3691">

WUAHandler.log :-
<![LOG[Its a WSUS Update Source type ({AE12279F-52C8-4DC8-B208-B7C17BAED200}), adding it.]LOG]!><time="09:59:39.677+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="sourcemanager.cpp:1470">
<![LOG[Existing WUA Managed server was already set (https://dphsccmsql01.omg.crhomg.com:8531), skipping Group Policy registration.]LOG]!><time="09:59:39.761+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="sourcemanager.cpp:1117">
<![LOG[Added Update Source ({AE12279F-52C8-4DC8-B208-B7C17BAED200}) of content type: 2]LOG]!><time="09:59:39.780+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="sourcemanager.cpp:1503">
<![LOG[CWUAHandler - Scan(), old SupersedenceMode=1, new SupersedenceMode=1. Need update and save to SourceManager.]LOG]!><time="09:59:39.780+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="cwuahandler.cpp:3341">
<![LOG[Modified Update Source ({AE12279F-52C8-4DC8-B208-B7C17BAED200}) to new SupersedenceMode: 1]LOG]!><time="09:59:39.800+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="sourcemanager.cpp:1622">
<![LOG[Scan results will include all superseded updates.]LOG]!><time="09:59:39.851+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="cwuahandler.cpp:3674">
<![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="09:59:39.851+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="cwuahandler.cpp:3677">
<![LOG[Async searching of updates using WUAgent started.]LOG]!><time="09:59:39.867+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="10168" file="cwuahandler.cpp:1004">
<![LOG[Async searching completed.]LOG]!><time="09:59:51.996+300" date="12-28-2023" component="WUAHandler" context="" type="1" thread="11660" file="cwuahandler.cpp:2810">
<![LOG[OnSearchComplete - Failed to end search job. Error = 0x80240438.]LOG]!><time="09:59:51.996+300" date="12-28-2023" component="WUAHandler" context="" type="3" thread="1308" file="cwuahandler.cpp:3825">
<![LOG[Scan failed with error = 0x80240438.]LOG]!><time="09:59:51.996+300" date="12-28-2023" component="WUAHandler" context="" type="3" thread="1308" file="cwuahandler.cpp:4280">

Answer 1

Server OS 2012 R2 went EOL. You need an ESU to be able to patch this OS. Do you have one?