How can I remove a tenant that has taken over parts of my microsoft 365 and blocks MS Teams access?

Allan Murphy 0 Reputation points
2024-01-27T12:31:27.5133333+00:00

Hello,

From what I understand, I need to delete a tenant, but all information I can find about this requires Azure, which I do not have access to. A summary of my scenario:

  • I have a personal Microsoft 365 Account
  • I use my laptop when I work with other organisations on projects. They often give me access to their systems on my laptop. Mostly I can disconnect without a problem
  • One organisation has remained as some kind of overpowering tenant since I disconnected.
  • This only causes me problems when I attempt to use MS Teams. When I click on the meeting invite, it takes me to Firefox (my auto browser). I attempt to select Teams, but it says it can't access teams (it is there!) and would I like to use browser. I choose browser and then it attempts to log me into the organisation, which I can't do anymore. There is no way I can log in using my own account, as at this point it is referring to the organisation as the tenant.
  • As a workaround I have been able to access teams meetings in Chrome (but not MS Edge) if I paste the MS Teams Meeting link into the browser.
  • When I use Chrome, I cannot open video, even though my settings in Chrome indicate that video is enabled. I assume it is something to do with the level of access I can get into MS Teams.
  • I know that one Government department I worked with a few years ago needed to delete me from their system to release my laptop, but the current organisation doesn't seem to have experienced this before.
  • I have deleted the MS teams cache relevant to this organisation and the problem seems to be more at the Microsoft 365 level.

I can't access the locations (or azure) that any guides provide, so hoping someone out there can help as it is getting embarrassing.

Thanks

Allan

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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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