Disabling Stickey Dialog

Anonymous

Hi,

When am sign-out from one user to another user and if i Press right shift key continuously am getting Sticky key dialog, i have tried the below changes its not working

;Disable Sticky Keys
[HKEY_CURRENT_USER\Control Panel\Accessibility\StickyKeys]
"Flags"="506"

;Disable Filter Keys
[HKEY_CURRENT_USER\Control Panel\Accessibility\Keyboard Response]
"Flags"="122"

;Disable Toggle Keys
[HKEY_CURRENT_USER\Control Panel\Accessibility\ToggleKeys]
"Flags"="58"

In the specific user am not getting the dialog, am getting only when am sign-out from one user to another and if i keep pressing right shift key while signing out i will get the Sticky dialog.

It would be great if someone helps me out to disable the sticky key when we sign-out from one user to another user.

Thanks,
Mike

2 answers

Joy Qiao 4,896 Reputation points Microsoft Employee

2020-11-05T09:46:11.44+00:00

Hi Mike,

Does the issue occur when you login to that user account rather than sign out from other user account and login this one?

After sign in this account, please go to device manufacturer website, download and install the latest keyboard driver.

Does the issue occur on left shift key? If not, try to switch with another keyboard, then check if the issue occur with this user account.

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Anonymous

2020-11-06T06:39:49.317+00:00

Hi,

Thanks for your reply.

If i keep pressing the Right shift in the particular user am not getting the Sticky dialog it is working as i expected but when i sign-out from one user to another user, while signing out if i keep press Right shift key i will get Sticky dialog in the login page.

Scenario : Start->Click Sign-out from Administrator User, while signing-out immediately if i keep press right shift key am getting the Sticky dialog which needs to be fixed. Same thing happens for Left-Key also.

It means am getting the Stickey key dialog on the login page.
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Joy Qiao 4,896 Reputation points Microsoft Employee

2020-11-06T07:30:27.69+00:00

Hi,

Thank you for your description, I think I can clearly understanding about your issue.

Those registry key you have configured just apply to current user. So if you are in logon screen, it will not apply any user account registry configuration. So after you hit 5 times shift keys, it will trigger stickey dialog box as expected.

Bests,

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Anonymous

2020-11-06T14:44:20.547+00:00

Yes exactly. Is there any way we can fix that issue? May be using any registry setting or do some change in windows or bios itself?

Thanks,

Anonymous

2020-11-07T13:38:24.69+00:00

Hi,

Is anyone has any idea to fix the above issue?

Thanks,
Mike

Joy Qiao 4,896 Reputation points Microsoft Employee

2020-11-09T08:20:45.263+00:00

Hi Mike,

It is not available to apply user configuration on login screen. According to my know, there is no related group policy or registry key to change it on current machine. Also it is not available to change through BIOS settings.

However, I don't think it is a big matter as it is rarely that we need to click Shift key multiple times on the login screen. May I know, the reason why you need to multiple click Shift key? May be we could help on a workaround to resolve the root.

Bests,

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Anonymous

2020-11-09T14:03:08.143+00:00

Hi,

Thanks for the replay.

It is a field issue in one of our customer site. Usually when we are sign-out to other user we will keep pressing shift and will sign-out to other user. So that time they found this sticky dialog. Since it is a Medical device it is annoying for the customer.

Thanks,
Mike

Anonymous

2020-11-11T12:32:38.527+00:00

Hi JoyQiao,

Any thoughts on the above query?

Thanks,
Mike

Joy Qiao 4,896 Reputation points Microsoft Employee

2020-11-12T02:00:53.78+00:00

Hi Mike,

I noticed you log off with shift key, so did you have configured automatically logon on that device?

If yes, we could set auto-login computer by going to run (win key + R) then adding the command "control userpasswords2" (without quotes). Go to Advanced\Secure sign in to require users to press crtl+alt+delete. This will prompt you to select a user to log in as and ask for the password to use.

Bests,

Joy Qiao 4,896 Reputation points Microsoft Employee

2020-11-17T09:16:17.157+00:00

Hi,

I would like to know if my information in previous reply is useful for you.

If yes, would you accept it as answer.
If no, please reply to us at any time if you need further assistance.

Bests,

Anonymous

2020-11-24T08:11:25.397+00:00

Hi JoyQiao,

Thanks for your reply.

I have tried the above solution you have provided but still i get 'Stickey Keys' dialog on the login-screen along with Press Ctrl+Alt+Delete message when i keep press Right-Shift key when i sign-out from one user to other.

Thanks,

Joy Qiao 4,896 Reputation points Microsoft Employee

2020-11-24T08:18:38.66+00:00

Hi,

We can't make any changes with right + shift key to avoid sticky keys.
But we could give up right + shift key (not use it any more) and replace with Ctrl+Alt+Delete to avoid trigger sticky keys any more.

Bests,
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Disabling Stickey Dialog

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