How to change 'external user' to 'guest' on Azure admin center?

Kim, Bum-Soo (CSWind) 25 Reputation points
2024-01-29T09:01:55.4266667+00:00

Hello, I've faced an issue. Last time, I invited external users to our guest on the admin center. It was okay. But today, I tried to do it like before with the same method; this user is still an 'external user' on the Teams. I tried on 'web version Teams' but issues are same like as on the 'desktop app'. Could you let me know how to fix it..?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. JimmyYang-MSFT 57,981 Reputation points Microsoft External Staff
    2024-01-30T05:34:59.28+00:00

    Hi @Kim, Bum-Soo (CSWind)

    Follow these steps to add a guest user to your directory using the Microsoft Entra ID page.

    1.Sign in to the Azure portal.

    2.Make sure your organization's external collaboration settings are configured such that you're allowed to invite guests. For more information, see Configure external collaboration settings.

    3.Click Microsoft Entra ID > Users > New guest user. Screenshot of New guest user feature in Azure portal.

    4.Follow the steps to add a new guest user. For more information, see Add Microsoft Entra B2B collaboration users in the Azure portal.

    After you add a guest user to the directory, you can either send the guest user a direct link to a shared app, or the guest user can click the accept invitation link in the invitation emailScreenshot of guest user invite email.


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