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Hi @Matthew Browne ,
Microsoft Certification / Exams and MCT is currently not supported in the Q&A forums.
Maybe one of the links is helpful:
Microsoft Training & Certification is supported on their own forums:
Microsoft Training Support Forum
Microsoft Certification - Transcript - Missing Exams or Certificates
Microsoft Certification - Profile/MCID Assistance
The MCT program runs their own forum here: Microsoft Certified Trainer
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten