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MFA app change recovery account & backup

Jamie Beaumont 0 Reputation points
2024-02-02T01:54:07.3566667+00:00

I need help with the authentication app on Android. I would like to see a recovery account and do a backup. It has 112 users so upgrading my phone was no fun.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Vahid Ghafarpour 22,455 Reputation points
    2024-02-02T03:09:27.5666667+00:00

    Thanks for posting your question in the Microsoft Q&A forum. I hope this video can help you:

    https://www.youtube.com/watch?v=dRHoId0-8qA

    or these articles

    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40 Common problems with two-step verification for a work or school account - Microsoft Support ** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

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