Task Scheduler Opening Outlook but Not Sending Emails

Question

Task Scheduler Opening Outlook but Not Sending Emails

unejam 0

Hello! I have created a task in Task Scheduler to open Outlook. I do have it set to wake the computer and given this task maximum priority. What I found is that Outlook is opening when scheduled but the send/receive is not happening until I wake my computer with my keyboard or mouse. Then the send/receive happens immediately. My Outlook is set to send/receive immediately upon opening. Any help? Thanks!

ChristyZhang-MSFT 26,111 Reputation points Microsoft External Staff

2024-02-07T05:35:12.4166667+00:00

Hi @unejam ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

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ChristyZhang-MSFT 26,111 Reputation points Microsoft External Staff

2024-02-07T05:35:12.4166667+00:00

Hi @unejam ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

Answer 1

ChristyZhang-MSFT 26,111 Microsoft External Staff

Hi @unejam ,

Welcome to our forum!

According to your description, i notice that you want to configure Outlook to open automatically when your computer starts up. In order to further confirm if the issue is related to Outlook desktop client, it's suggested that you could try the following steps to check if Outlook will send/receive successfully:

Open Outlook via Startup Settings:

Press Windows + I to open the Settings app.
Click on Apps and select Startup from the list.
Scroll through the list and toggle on the switch for the Outlook app to launch at startup.
Restart your PC, and Outlook should start automatically when you sign in

Via the Run Window:

Close the Outlook app if it’s currently running on your computer.
Left-click the Start button, type Outlook, and right-click on the icon.
Select Open file location from the drop-down menu.
In the app’s folder, click the Outlook.exe file and press Ctrl + C to copy it.
Press Windows + R to open the Run dialog box, type shell:startup, and click OK to open the Startup folder on your PC.
Press Ctrl + V to paste the .exe file you copied into the Startup folder.
Restart your PC, and Outlook should start automatically during startup.

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unejam 0 Reputation points

2024-02-08T02:06:40.2733333+00:00

Unfortunately, that solution did not help as it does not address the problem. You told me how to have Outlook open upon startup which is not an issue for me. I am talking about using Windows Task Scheduler to open Outlook while my computer is on Standby. It does open Outlook properly but Outlook is not going through it's normal Send/Receive upon opening.
ChristyZhang-MSFT 26,111 Reputation points Microsoft External Staff

2024-02-15T08:01:04.68+00:00

Hi @unejam ,

Thanks for your reply!

Yes, I just wanted to check if different settings would affect Outlook sending and receiving. If Outlook is still the same after the above settings, cconsidering corruption in send/receive settings file may cause this issue, You can try to reset the SRS file to check if there're any differences.(Go to C:\Users%username%\AppData\Roaming\Microsoft\Outlook>Rename the Outlook.srs file to Outlook.srs.old>restart Outlook)
ChristyZhang-MSFT 26,111 Reputation points Microsoft External Staff

2024-02-21T06:46:06.0933333+00:00

Hi @unejam , Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

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Task Scheduler Opening Outlook but Not Sending Emails

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