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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 96%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Could you please help me why "Question", "Answer" and "Score" come as empty when using Application Insights to get requests from Knowledge Base?
Please see attached the file
I added Instrumentation Key, Application ID and API Key in "Settings" of my Web App Bot.
What is more, I was not sure where I should enable Application Insights - App Service related to Web App Bot or App Service related to QnA Maker Service. Therefore I enabled them on both. I did not enable them on creation but afterwards. May it be a reason?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
@Edyta Barnas (EDYBA) , did you include 'customEvents' in the query (not able to see the full query in your screenshot)? I believe question, answer are logged in customEvents. For details, refer Add telemetry to your QnAMaker bot.
customEvents
| where name == 'QnaMessage'
| extend question = tostring(customDimensions.question)
| extend answer = tostring(customDimensions.answer)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Hi there,
I am very new to azure and I am also facing similar challenge
I am no longer using QnA maker but language studio
Does the query remain the same or there is changes
Since url endwith is no longer generateAnswer
Thank you for your help