Cannot access 365 admin

Terry Grainger 10 Reputation points
2024-02-15T14:34:12.6533333+00:00

I am the adminstrator of our company OneDrive and I cannot login to 365 admin. The Authenticator app on my phone is asking for a QR code again, but the only way I can get the QR code is to generate a new one once logged in. Which I cannot do as I only have the App as verification for login via authenticator or code. .Screenshot 2024-02-14 115220Image 2024-02-15 at 14.31.53_aae08e22

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,412 questions
0 comments No comments
{count} vote

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.