How to turn off Team's webinar notifications in chat of people entering and leaving the webinar?

Question

How to turn off Team's webinar notifications in chat of people entering and leaving the webinar?

Boucher, Jennifer (DNR) 0

Hi, we recently hosted our first Team's webinar. We love many of the features offered, but the one issue we would like to resolve is in the chat there was a notification given every time a person entered and left the webinar. We are concerned questions/ comments in the chat from attendees will get buried if we cannot get this issue resolved. Does anyone know how to turn this function off for webinars people have to register for? Every time someone entered the webinar, the chat displayed the following notification "User Name was invited to the meeting". User's image

And when someone left, it said "User Name left the Chat". We had over 150 people attend so it is a lot of notifications! User's image

This issue is also very annoying in the transcript as well since these notifications get interjected to the presentation. Any help would be much appreciated! Thank you!

Boucher, Jennifer (DNR) 0 Reputation points

2024-02-15T16:46:39.51+00:00

Could this be where the problem is? How can we let people in without getting a notification every time or having to admit them through the lobby 150 times?

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Boucher, Jennifer (DNR) 0 Reputation points

2024-02-15T16:46:39.51+00:00

Could this be where the problem is? How can we let people in without getting a notification every time or having to admit them through the lobby 150 times?

Answer 1

JimmyYang-MSFT 57,591 Microsoft External Staff

@Boucher, Jennifer (DNR)

Meeting organizer can choose wheater it should play sound once user joins or leaves a meeting.

If you will go to the Teams meeting in Outlook or Teams client and click on "meeting options": User's image

User's image

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Boucher, Jennifer (DNR) 0 Reputation points

2024-02-16T15:30:23.9+00:00

Thank you for the comment, but sound is not the issue. We already have that function turned off. It is that in the Webinar chat, it leaves a note/ comment that someone has joined or left the webinar. Team's webinars are also a different function than a regular meeting in teams.
JimmyYang-MSFT 57,591 Reputation points Microsoft External Staff

2024-02-20T10:01:35.55+00:00

Hi @Boucher, Jennifer (DNR) We will do a test and if there is any new results, we will post it here.
JimmyYang-MSFT 57,591 Reputation points Microsoft External Staff

2024-02-21T09:47:44.1366667+00:00

@Boucher, Jennifer (DNR) Teams webinar seems did not provide this option. However if you are using Audio Conferencing, you could set the meeting join options via Teams admin center. For more details, you could refer to: https://learn.microsoft.com/en-us/microsoftteams/turn-on-or-off-entry-and-exit-announcements-for-meetings-in-teams#setting-meeting-join-options-using-the-microsoft-teams-admin-center

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How to turn off Team's webinar notifications in chat of people entering and leaving the webinar?

1 answer

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