Unable to schedule AZ-900 Certification

Question

Dear Team,

I had registered for Microsoft AZ-900 certification on 8th November,'2020 , 07:00 am IST, however due to technical issues at Pearson's end, couldn't launch the exam as per the scheduled time and date.

Issue Description:-
While the pearson's were launching/releasing the exam, it was not appearing as a pop up on my computer , they tried to release the exam thrice from their side and still couldn't launch exam on even after hardware reboot. A log/issue has already been raised at their end, and they would update me on the rescheduled dates/process.

Registration ID:-‎384637969
Case no:-05329720

Question to Microsoft Team:-
As per Microsoft's site, the portion for AZ-900 is changing on 9th November'2020(which is tomorrow).However, since i wasnt able to launch the exam today(8th November'2020) due to issue at pearson's side and it normally takes more than 24 hours to re-schedule any exam, would request you to please allow me to take the exam with the old portion/syllabus and not the new one.

I assure to appear for the exam as soon as i have some update on my case.

Thanks,
Mrinalini Dixit

Answer 1

Hi @Mrinalini Dixit ,

Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

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Best regards,
Leon