Teams' JavaScript SDK's app.openLink unable to execute Office's native app URLs

Prakash Verma 55

We are using TeamsJS SDK's app.openLink function to open the Office files in the native app. The URLs that we are using is a valid URL which follows Office URI Schema. This is working as expected if we open the personal app in Teams. But if we open the same Teams' personal app in Outlook then the same function is throwing following error for same URL.

Error:

Unrecognized deep link format: ms-word:ofe|u|<SHAREPOINT_URL_OF_WORD_FILE>

Reference:

Personal tabs and messaging extensions in Outlook and Microsoft 365 app

Vaibhav-MSFT 15 Reputation points Microsoft Vendor

2024-02-29T20:28:22.7166667+00:00

Hello @Prakash Verma,
Use the correct deep link format: When opening Office files, make sure to use the correct deep link format that is recognized by both Teams and Outlook.
ChetanSharmamsft 1,031 Reputation points Microsoft Vendor

2024-03-02T10:37:39.6933333+00:00

We will also check this with engineering team and let you know the updates, if it is supported.
Prakash Verma 55 Reputation points

2024-03-27T09:14:00.23+00:00

@Vaibhav-MSFT We are already using correct deep link format. It is also mentioned that these links work fine from Teams app but not from outlook native app.
Vaibhav-MSFT 15 Reputation points Microsoft Vendor

2024-03-28T13:18:57.4666667+00:00

Prakash Verma Thanks for letting us know.
We will update you once we get response from engineering team.

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Teams' JavaScript SDK's app.openLink unable to execute Office's native app URLs

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