This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 68%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Hello, I have setup an web api and an SPA app per the Entra ID tutorial. I also created a user flow and associated the SPA app with it successfully. I waited for more than 30 minutes to test the user flow but the "Run" does not show up. I precisely followed this document.
What am I doing wrong or what's missing from the configuration?
Hi @Arash Sabet , there could be a couple reasons for this.
Make sure that you have the correct permissions to run the user flow. You need to be either a user administrator or a password administrator to run the user flow. If you don't have the correct permissions, you won't be able to see the "Run" button.
Make sure that you're using the correct directory that contains your Azure AD B2C tenant. You can check this by selecting the "Directories + subscriptions" icon in the portal toolbar and finding your Azure AD B2C directory in the "Directory name" list. If you're not using the correct directory, you won't be able to see the "Run" button.
If you've checked both of these things and you still can't see the "Run" button, try refreshing the page or logging out and logging back in. If that doesn't work, you can try deleting the user flow and creating a new one to see if that resolves the issue.
If this still doesn't work please let me know and I can help you further.
If this answer helps you please mark "Accept Answer" so other users can reference it.
Thank you,
James
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
I have exactly the same problem. The question is around Entra External ID for Customers, not Azure AD B2C
Thanks @James Hamil
Can you please elaborate the following quoted statement a bit further: "Make sure that you're using the correct directory that contains your Azure AD B2C tenant."? Isn't the Azure Entra External ID a replacement for Azure AD B2C tenant? Regardless, the AD B2C tenant already contains the AD B2C tenant.
These are my current permissions; don't they look sufficient as a global administrator?
My permissions are per the following screenshot, aren't they sufficient as a global administrator?
Also, can you please elaborate this quoted statement "Make sure that you're using the correct directory that contains your Azure AD B2C tenant."? The directly already contains my Azure AD B2C tenant, but why should we care about it as Azure Entra External ID is supposed to substitute it? It is counter intuitive that Entra ID's UI does not display the root cause of the unavailability of "Run user flow" button to lead the users to the root cause to address it in a timely manner.
@James Hamil Adding password and user admin levels did not work either.