MS Teams on iPhone does not hide participant boxes when a screen is shared

Ivan LTS 21 Reputation points
2020-11-09T11:27:13.297+00:00

38385-screen-shot-2020-11-09-at-123307.png38394-screen-shot-2020-11-09-at-123319.png38270-screen-shot-2020-11-09-at-123328.png

Good afternoon,

We are facing a case where on iPhone while someone is sharing their screen the participant boxes don't minimize.

On Android, it works fine, you click the screen and it is minimized, but on iPhone it stays on display and does not go away. I have attached a few screenshots where the screen is shared and when we tap on the screen you see my name on top, when you tap again it goes away but the participant boxes stay.

Can this be patched?

the iPhone is on IOS 14.2

Thanks

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,081 Reputation points Microsoft Vendor
    2020-11-10T02:31:07.317+00:00

    @Ivan LTS ,

    Does this issue persist all the time? Or what changes do you do before it happened?

    Does anyone else on IOS have the same issue?

    It seems a by design feature.

    I tested in iPhone 11 (version 14.2); Teams version: 2.0.25, build: 1.077.2020102707(general), calling version: 2020.36.01.5. The result is the same as yours.

    If you don’t like this feature, it recommends you vote in this link. I have created a user voice for you.

    Microsoft will always focus on customer’s feedback and experience. Some new features would be added to the services based on customers' feedback in the future, and your good ideas will be very helpful for them to improve the service.

    Your time, understanding and cooperation will be highly appreciated.


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