Everyday login email

Question

Hello,

I have a problem with my email on my iPhone. Everyday I have to login with the authenticator app to get my mail working again. Its logged out everyday now. iPhone and the authenticator app are up 2 date. Before a week or so everything worked fine. I use the standard app for mail on my iPhone. Please let me know what Im doing wrong.

Sorry for my Bad English. ;) Im from the Netherlands

Answer 1

I'd try asking for help here in dedicated forums.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail-oapps
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_imobile

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

Is it your work email or personal email? If it's your work email it's possible that the administrator of the account applied a new policy requiring you to authenticate, or that something about your account changed (location, IP, etc) and is triggering a policy. I would reach out to the admin if you can to ask about this.

If "Keep Me Signed In" is set up you should be able to select that to bypass the multiple prompts.

Answer 3

Thx for the reply’s. It’s my personal email. Im deleting my account from my Mac. I added my account as a exchange account. I think that’s the problem. Before I bought my Mac I had no problems. I give it a couple of days to try it. When my mail is open on my Mac the iPhones come with the message that I have to log in.

Best regards Peter