Share via

I changed my phone, I can no longer find my protected accounts

MEHDY 5 Reputation points
2024-02-27T09:45:53.2233333+00:00

Hello, I changed my phone and installed the Authenticator application. I logged in with my account. but all my protected accounts have disappeared (see photo). how to recover them? thank you in advanceIMG_0013

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,607 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. ahmed samed 0 Reputation points
    2024-02-28T18:47:45.1166667+00:00

    I have the same problem did you find a solution

    0 comments
  2. 19057464 0 Reputation points
    2024-02-28T21:17:13.5333333+00:00

    creo que podrías agregarlas en el signo de + si configuraste las cuentas con un teléfono u otro correo de recuperación. en mi caso no lo configure al inicio y no he podido recuperarlas aun, suerte

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.