Not Monitored
Tag not monitored by Microsoft.
38,640 questions
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I have forgotten my hotmail password and it got locked. I have then gone through the verification process and answered all questions and info required by Microsoft, but to date no reply. I have been trying since September .
You can follow along here to recovery.
https://support.microsoft.com/en-us/account-billing/when-you-can-t-sign-in-to-your-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735
or try asking for help here in dedicated forums.
https://answers.microsoft.com/en-us/outlook_com/forum
--please don't forget to Accept as answer if the reply is helpful--