Cannot find the compatibility tab on an exe. file

Anonymous
2019-02-12T01:58:43+00:00

Hi, 

I am having trouble finding the compatibility tab under properties of an exe. file.

I am going through tech support for an issue about software i downloaded from them. they want me to change the DPI settings within the compatibility tab, but i dont see the tab. I right click on the exe. file, choose properties, and i should see a compatibility tab but i dont. I am using windows 10.  

He provided the below instruction once i reach the compatibility tab. 

"the goal is to disable high DPI settings. So if there is a checkbox next to this that you can activate in order to disable or override high DPI, click it to activate. If it asks what you want the scaling to be performed by (it may not), you should have the default option to pick "Application". If your menu shows a "Change high DPI settings" button that opens a new window, there may also be a Program DPI setting that says "Use this setting to fix scaling problems for this program...". Enable this as well."

If there is another way i accomplish his instructions that would help as well. 

Please help.

thank you

Bryan

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-02-12T02:28:07+00:00

    Is this a program or game ?

    • If your are trying to find the Compatibility tab on a shortcut for a Steam game the reason there is no Compatibility tab

    is because Steam (and I believe some of the other online retailers) use what they call a Web Document as a Desktop shortcut.

    It's also possible that a programs shortcut, created directly from the main executable (.exe) has no Compatibility tab, so in either

    cases you would want to use the program/games main executable in the program/games install folder, rather than the shortcut.

    • With old games this DPI option set to Application will centre the image on the screen properly.

    The DPI option - System or System Enhanced can occasionally be helpful when text in a software's Window is too small.

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  2. Anonymous
    2019-02-12T02:12:02+00:00

    Hi Bryan,

    My name is Alex. I am an - Independent Consultant.

    It is an honor to respond to your participation in the Microsoft community!

    This is your solution Window 10 - No Compatibility Tab? The 2018 Fix.

    https://www.youtube.com/watch?v=zP7L6hbe0LI

    Please let me know if this does not work or if you've tried this already.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Best regards, Alex

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  3. Reported
    Anonymous
    2019-02-12T02:01:26+00:00

    Try restarting your PC first, cause Windows Explorer (explorer.exe) can get a little scrambled. Especially in Windows 10. Is it a managed (ex: school owned, or rented/borrowed) PC? Are you an administrator? Are you seeing the compatibility tab for any other app, or not at all?

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