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We have on premise 2019 exchange, if i change the user password in AD the change is immediate but on the phone emails continue to work without requiring a password change
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Hi @Paul M ,
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Hi @Paul M ,
Agreed with Andy that it's actually the expected behavior that the AD password change does not take effect immediately on mobile devices.
You can recycle IIS or recycle the the App pools to clear the token cache and to force the client to authenticate. Or you can ask the user to power off the device and wait for a few moments before turning if back on. Some more links for your reference:
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