My microsoft account is locked on my iphone 10

Robin Green 0 Reputation points
2024-03-03T00:40:23.06+00:00

Hello, I got a iPhone 10 for your birthday and I opened it up, I downloaded Microsoft 365 app and whenever I try to log in to Ashley’s Microsoft account. I received a message that states my Microsoft account has been locked

I tried logging into your other phone but didn’t work

any tips?

thanks,

Ashley

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  1. Katarina Peatross 0 Reputation points
    2024-03-03T00:45:10.0366667+00:00

    Hey Ashley! I’m so sorry to hear that your microsoft account is locked. I’m here to help you

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  3. Robin Green 0 Reputation points
    2024-03-03T00:46:11.39+00:00

    K, changed my password. I’m sad this morning at 10

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  4. Katarina Peatross 0 Reputation points
    2024-03-03T00:48:26.2766667+00:00

    I’m so sorry to hear that you’re sad this morning at 10

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  5. Sumarigo-MSFT 45,786 Reputation points Microsoft Employee
    2024-03-04T16:24:20.1033333+00:00

    @Robin Green Currently, Microsoft Q&A supports the products listed over here: supported topics (more to be added later on). Microsoft Q&A supported products | Microsoft        Docs

    Your question about Microsoft Account is not supported yet now. You could ask about this in https://answers.microsoft.com/en-us/

    You may refer to this article : https://support.microsoft.com/en-us/account-billing/account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27


    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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