I want to ask why I keep getting duplicated signature appended to email. i assigned an On behalf permission to a user and send email on my behalf but the recipient gets the email having double signature appended. how can i resolve this

Question

I want to ask why I keep getting duplicated signature appended to email. i assigned an On behalf permission to a user and send email on my behalf but the recipient gets the email having double signature appended. how can i resolve this

Answer 1

Hi @Kenneth Anyanwu,

If you are using mail flow rule to add a signature, the cause may be the rule applied multiple times, causing duplicate signatures.

Please post the settings of your rule.

Normally you may need to add an exception to your rule like:

Except if: The subject or body matches "your signature"

Or using signature feature in Outlook or OWA instead.

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Answer 2

To me this sounds like the Signature gets automatically assigned with a service like exclaimer for instance.
in that case the user might has their own signature added too by using the option in their mail client.

You wanna check if the Signature gets deployed automatically, If yes check the users email client