![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Did you solve this issue？Please help me if you have any good ideas Thanks a lot
The legal info of account settings show 'rejected' but no reason listed
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hsiao Chi Lu
5
Reputation points
After my registration the legal info of account settings page show 'rejected' but no reason listed. I have no idea how to fix this issue.
Besides, there is an alert sign on top of the page. I guess there is information for me to fix the issue. However, it shows always the 'Loading email' and a loading icon with nothing else after I clicked it.
Would you please help me to solve this issue? Thanks.
Microsoft Partner Center | Other
{count} vote
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Junjie Zhu - MSFT 21,731 Reputation points2024-03-06T06:19:01.33+00:00 Hi @Hsiao Chi Lu ,
Welcome to Microsoft Q&A!
Please open a free support ticket here: Contact Us. Go to Contact us tab, find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.
Thank you.
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