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967 questions
The legal info of account settings show 'rejected' but no reason listed
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Hsiao Chi Lu
0
Reputation points
After my registration the legal info of account settings page show 'rejected' but no reason listed. I have no idea how to fix this issue.
Besides, there is an alert sign on top of the page. I guess there is information for me to fix the issue. However, it shows always the 'Loading email' and a loading icon with nothing else after I clicked it.
Would you please help me to solve this issue? Thanks.
{count} votes
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Junjie Zhu - MSFT 17,391 Reputation points Microsoft Vendor2024-03-06T06:19:01.33+00:00 Hi @Hsiao Chi Lu ,
Welcome to Microsoft Q&A!
Please open a free support ticket here: Contact Us. Go to Contact us tab, find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.
Thank you.
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