Batch Synthesis 3.1 Preview API Requests failing intermittently with non-description HTTP 500 error

Question

Like the title says, I'm getting random HTTP 500 errors when using the batch synthesis 3.1 preview API. Sometimes it will fail. Other times it will work. Here is the error message below:

{ "code": "InternalServerError", "message": "Could not complete request, because an unhandled exception was thrown at 03/05/2024 15:08:14 +00:00", "innerError": { "code": "UnexpectedError", "message": "Could not complete request, because an unhandled exception was thrown at 03/05/2024 15:08:14 +00:00" } }

How can I find more information on why this is failing?

Answer 1

Hello @foo_bar , Thanks for using Microsoft Q&A Platform.

Generally, HTTP 500 Internal Server Error indicates that the request failed. The response body contains the error message.

Have you tried setting logs?https://learn.microsoft.com/en-us/azure/ai-services/speech-service/how-to-use-logging