Unable to view my azure exam certification in the portal

Question

I took my Az900 exam yesterday at 21:30 GMT and PASSED.

I do not see my results\ certification in the portal.

Prior to the exam, I was also not able to see my AZ900 exam appointment either.

During the exam, I spoke to the proctor and they told me to inform you of this issue.

I also just spoke to customer service at PearsonVUE, they informed me that I have two accounts under the same email, and they probably need to be merged.

Please advise.

Answer 1

Hi,

Welcome to Microsoft Q&A community forum!

The Microsoft Q&A platform currently does not provide support for Certifications inquiries, for issues related to the Learn Profile, Certifications, and Exams, please visit the Microsoft Certification support forums:

https://trainingsupport.microsoft.com/en-us/mcp

anyway try this links if they can help you

Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

you can see your certifications at this link: https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

you can check all the linked profile on this link https://learn.microsoft.com/en-us/users/me/settings?tab=credentials-tab#manage-account-linked

Hope this helps

Cheers

Luca

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