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I have a monthly deduction in my bank account with invoice number. By checking this invoice number in the azure portal, it seems that this invoice exists in azure but i don't see it in my invoices.
Maybe it's under another account that i may created at some time but i can't find any credentials. I need to stop this account and the monthly fees.
How can i find out to which account these invoices belong?
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@Aris Vlotomas - Are you able to open the support request as suggested by Andreas below?
No i am not able to create a support request. When i fulfil the first tab as Andreas suggested and click next, i can see only the recommendations from Microsoft. I can create a ticket and ask specifically about these invoices
@Aris Vlotomas - Looks like we need to troubleshoot this further, we would like to put you in touch with a support engineer so you can receive 1:1 support for a deeper investigation on this.
We would need you to send us an email at AzCommunity@Microsoft.com by providing below details.
Subject : ATTN:Monika
Please email us these details and we will work with you closely to get this issue taken care of and also post any findings here in the thread so the community can benefit from it.
Thanks in advance. Looking forward for your email.
Hi @Aris Vlotomas ,
the best option might be to open a support case with Microsoft Azure support for clarification.
Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.
Source: Azure Support plans
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten