Questions on Initial Leg Work for Summarization Implementation

Caesar Cavales 30 Reputation points
2024-03-06T13:59:55.6333333+00:00

Hello,

I am doing some initial research/test on the language service summarization for a potential integration in our phone systems. I was wondering if it would be possible to get answers to a couple questions I have while reading the docs.

  1. Is the summarization capability in the language service using OpenAI under the hood?
  2. Can I get a link on a white paper for summarization(conversation and document)? I am hoping to understand how it works before designing a solution and potentially putting this feature in front of the customers.

Thanks,

Caesar

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