Fix ConfigMgr Database Upgrade Error 0x87d20b15

Question

Hi all,

I recently updated my mecm manager from 2207 to 2303, all the primary sites have upgraded successfully except one. There seems to be no information on logs except this "Fix ConfigMgr Database Upgrade Error 0x87d20b15".

I followed this website (https://www.prajwaldesai.com/configmgr-database-upgrade-error-0x87d20b15/)but doesn't to be anything related to this. Have checked hman.log too, no errors on that

THis is one of my production sites, any help would be greatly appreciated.

Errors-

INFO: Running Post Auto Upgrade script. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:20.839-600><thread=38544 (0x9690)>

INFO: Starting Site Component Manager... $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:20.855-600><thread=38544 (0x9690)>

INFO: Started Site Component Manager service $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:22.933-600><thread=38544 (0x9690)>

INFO: Site Component Manager installation completed. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:22.933-600><thread=38544 (0x9690)>

INFO: SQL Connection succeeded. Connection: SMS ACCESS, Type: Secure $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:22.933-600><thread=38544 (0x9690)>

Turned on activation for service broker queue $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.058-600><thread=38544 (0x9690)>

Failed to apply update changes 0x87d20b15 $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.058-600><thread=38544 (0x9690)>

INFO: SQL Connection succeeded. Connection: SMS ACCESS, Type: Secure $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.074-600><thread=38544 (0x9690)>

Error information persisted in the database. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.089-600><thread=38544 (0x9690)>

ERROR: Failed to process configuration manager update. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.105-600><thread=38544 (0x9690)>

Waiting for changes to the "C:\Program Files\Microsoft Configuration Manager\inboxes\cmupdate.box" directories, servers will be polled in 1 second... $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.121-600><thread=38544 (0x9690)>

Detected a change to the "C:\Program Files\Microsoft Configuration Manager\inboxes\cmupdate.box" directory. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.121-600><thread=38544 (0x9690)>

INFO: setup type: 1, top level: 0. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.152-600><thread=38544 (0x9690)>

INFO: SQL Connection succeeded. Connection: SMS ACCESS, Type: Secure $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.168-600><thread=38544 (0x9690)>

Waiting for changes to the "C:\Program Files\Microsoft Configuration Manager\inboxes\cmupdate.box" directories, servers will be polled in 1 second... $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.168-600><thread=38544 (0x9690)>

Detected a change to the "C:\Program Files\Microsoft Configuration Manager\inboxes\cmupdate.box" directory. $$<CONFIGURATION_MANAGER_UPDATE><03-07-2024 14:25:23.183-600><thread=38544 (0x9690)>

Waiting for changes to the "C:\Program Files\Microsoft Configuration Manager\inboxes\cmupdate.box" directories, servers will be polled in 1 second... $$<CONFIGURATION_MANAGER_UPDATE><

Answer 1

Hi, @Jayaraman Kumar, Seshan

Thank you for posting in Microsoft Q&A forum.

Have you checked ConfigMgrPrereq.log for more details like the Prajwal's article did?

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