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Real-time notification of incoming PSTN calls in Microsoft Teams
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Ottmann, Thomas
20
Reputation points
Hi Community
Is it possible to receive real-time notification of incoming PSTN calls in Microsoft Teams with the Microsoft Graph Api?
When a PSTN call comes in, i would like to read the caller's information to send it to a service-desk application. I know that I can get the information via callrecords. But this is to late. I need the information during the call. Is there a solution for this use case that i have missed so far?
I would be very grateful for any help.
.NET
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,681 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,799 questions
{count} votes
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Ran Hou-MSFT 7,550 Reputation points Microsoft Vendor2024-03-11T01:35:26.2033333+00:00 Thanks for visiting our forum. Microsoft Teams tag is mainly focused on the general issue of Microsoft Teams application troubleshooting. Based on your description, this problem is related to Microsoft Graph, which we do not support. So we will add Microsoft Graph tag to your thread. Thanks for your understanding and patience!
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