I cannot log into my outlook and Microsoft account on my phone.

Andrea Chen 0 Reputation points
2024-03-11T04:52:28.55+00:00

I keep running into this issue and cannot log into outlook on my device. How would I approach this.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,341 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,674 questions
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  1. SokiGuo-MSFT 31,036 Reputation points Microsoft External Staff
    2024-03-11T07:09:36.7666667+00:00

    Hi @Andrea Chen

    Looks like the issue is more related to Outlook for mobile. Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobilee for more professional help.

    Thanks for your kindly understanding and support!


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