Outlook
A family of Microsoft email and calendar products.
4,504 questions
Shared mailboxes have disappeared from calendar
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 48%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joe Minett
5
Reputation points
Hi there
I am using a mac with OS Sonoma.
I like to use the browser version of Outlook Mail/Calendar.
When I want to setup meetings with my colleagues I used to be able to see their calendars under "My Calendars" in the left hand side of the window. This has now disappeared and I no longer have the option to see when they are/aren't available.
If I reload my browser the option is visible for a microsecond and then disappears.
If I click on Add calendar I can see my colleagues calendars in the pop but it still does not appear in the main calendar window.
I have tried in multiple browsers and see the same thing. I am able to see their accounts in the desktop version of the app.
Please help!
Outlook
{count} vote
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SokiGuo-MSFT 31,486 Reputation points Microsoft External Staff2024-03-12T06:40:18.96+00:00 Hi @Joe Minett
Welcome to our forum!
For better research, please provide more details about this case:
What is your account type? A Microsoft 365 account?
Do other users in the organization have the same problem?
According to my tests, in Outlook web, if someone else shares your calendar with you, it will show up under People's calendar.
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Joe Minett 5 Reputation points
2024-03-13T07:41:09.8533333+00:00 Hu Soki!
Thanks for the welcome.We are all using Microsoft 365 business accounts. As far as I can tell I ahve the same permissions setup as everyone else.
People have shared there calendars with me and I used to be able to see them in that drop down but now it loads on page load and then disappears.
Thanks in advance.
Joe
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SokiGuo-MSFT 31,486 Reputation points Microsoft External Staff
2024-03-18T09:00:34.5433333+00:00 Hi
Thanks for your reply!
There are many reasons for this problem, try the following possible solutions:
Log in to the email using a different browser and check if there is the same result.
Reshare the calendar: Ask the person you shared the calendar with to remove it, then reshare it.
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SokiGuo-MSFT 31,486 Reputation points Microsoft External Staff
2024-03-25T02:19:42.5066667+00:00 Hi @Joe Minett
Is there any update on this case?
Please feel free to drop us a note if there is any update.
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