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10,164 questions
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Please kindly understand only English is supported in our forum now, I will try to understand your issue via machine translation, if there're any misunderstanding, please forgive me and re-edit your issue via English, thanks in advance.
Depending on the error code, it could be an error caused by a login credential issue. Please try the following possible suggestions:
- In windows Settings > Accounts > Access work or school, remove the account and add it again and then log in to check the result.
- In addition, there is user feedback that removing Office login credentials and clearing PTM can solve the problem, and you can try to check if it helps you. More information, see: https://learn.microsoft.com/en-us/office/troubleshoot/activation/tpm-malfunctioned.
- You can create a new profile and add this account in question. Create an Outlook profile - Microsoft Support
Hope this helps!
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